Terms and Conditions – Petshopi

Effective Date: 12-04-2025

Website: https://petpetshopi.shop/

App: Petshopi – Pet Products & Accessories

Welcome to Petshopi. By accessing or using our website and mobile applications, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General

1. These Terms govern your use of Petshopi’s services, including browsing, ordering, and accessing our products.
2. By using our website/app, you confirm that you are at least 18 years old or using our services under the supervision of a parent/guardian.
3. We reserve the right to modify these Terms at any time. Updates will be posted with a revised “Effective Date.”

2. User Accounts

1. You may need to create an account to purchase products or access certain features.
2. You agree to provide accurate, complete, and up-to-date information.
3. You are responsible for maintaining the confidentiality of your account credentials.
4. Petshopi will not be liable for any unauthorized access to your account.

3. Products & Orders

1. All products listed on our website/app are subject to availability.
2. We reserve the right to refuse, cancel, or limit any order at our discretion.
3. Prices are displayed in INR (₹) unless otherwise stated and may change without prior notice.
4. Images are for representation only; actual products may vary slightly.

4. Payments

1. Payments can be made via credit/debit cards, net banking, UPI, wallets, or third-party gateways (e.g., Razorpay, PayPal).
2. You agree that all payment details provided are correct and lawful.
3. Petshopi is not responsible for delays, errors, or issues caused by third-party payment providers.

5. Shipping & Delivery

1. Orders will be shipped to the address provided at checkout.
2. Delivery times are estimates and may vary due to external factors.
3. Petshopi is not responsible for delays caused by courier services, natural events, or incorrect delivery details provided by users.

6. Returns & Refunds

1. Return and refund policies are available on our Returns & Refunds page.
2. Certain products (like perishable pet food, grooming products, and opened items) may not be eligible for returns.
3. Refunds will be processed according to our stated policy.

7. User Responsibilities

When using Petshopi, you agree not to:

1. Use the website/app for unlawful or fraudulent purposes.
2. Violate intellectual property rights, including Petshopi’s trademarks and content.
3. Post harmful, offensive, or misleading content.
4. Attempt to interfere with the security or functionality of the platform.

8. Intellectual Property

1. All content on Petshopi (logos, images, product descriptions, designs, etc.) is owned by or licensed to us.
2. You may not reproduce, copy, or distribute our content without prior written consent.

9. Third-Party Links & Services

Our platform may include links to third-party services (e.g., payment gateways, shipping providers). Petshopi is not responsible for their content, privacy practices, or policies.

10. Limitation of Liability

1. Petshopi strives to provide accurate and reliable services but does not guarantee error-free operations.
2. We are not liable for indirect, incidental, or consequential damages resulting from use of our services.
3. Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Termination

1. We reserve the right to suspend or terminate your account if you violate these Terms.
2. You may stop using our services at any time by deleting your account or uninstalling the app.

12. Governing Law

1. These Terms are governed by the laws of India.
2. Any disputes shall be subject to the jurisdiction of courts located in [Insert City/State].

13. Contact Us

For questions regarding these Terms and Conditions, please contact us:

📧 Email: support@petpetshopi.shop

🌐 Website: https://petpetshopi.shop/